Problems creating new sites
March 29, 2008
7:35 am
We are aware of an issue affecting our service that is preventing some of our users from creating new sites.
Our engineers are working hard and fast to resolve this and will keep you updated.
We take the quality of our service very seriously and problems such as this one are just not acceptable - please accept my apologies if you have been affected by this issue. We will keep you up-to-date and learn from our mistakes.
I need help is there a support number I can call?
Marianne Sadowski
Comment by Marianne — April 1, 2008 @ 3:03 pm
Hi Marianne
SynthaSite offers free email support. You can email support@synthasite.com and I will get right back to you.
Waiting for your mail!
Best wishes
Monique
Comment by Monique — April 1, 2008 @ 3:09 pm
how do i add games to my site
Comment by vic — April 12, 2008 @ 9:55 pm
Everyone welcome to respond to this site. It is used for ministry, prayer and comments.
Comment by Angela Dean — April 14, 2008 @ 3:19 am
My videos are not showing up on my website after I posted the URL thing and all that. Sorry, it won’t let me e-mail you guys, so can you please help me right here?
Comment by Pete Lover — April 20, 2008 @ 5:22 pm
how do you get the thing on the side where it says home, so you can go into a new page or picture
Comment by ben — April 22, 2008 @ 1:57 pm
Our one site http://www.greenrevolution.synthasite.com suddenly unpublished and we lost our site please solve this problem
Comment by Varun — April 24, 2008 @ 8:48 am
Hi Pete, ben and Varun
To receive priority assistance for your problems, please send an email directly to support@synthasite.com with a detailed description of your problem or post to http://getsatisfaction.com/SynthaSite/
Someone will assist you in resolving whatever has gone wrong.
Best wishes
Monique
(SynthaSite Community Support)
Comment by Monique — April 24, 2008 @ 12:06 pm
How do I add text to my website and is there a help place that can walk me though the building process?
Comment by Jade Gordon — May 15, 2008 @ 4:53 am
Hi Jade
You add text to your site by dragging and dropping a text widget onto your page. Click inside the green text box and start typing. Use the text editing toolbar to format your text.
Click on the “support” tab of our website for a list of tutorials and access to our community support forum. There are also available in the site builder’s Help menu under “support.” You can also email support@synthasite.com with any questions you might have.
Comment by Monique — May 15, 2008 @ 12:24 pm
This appears to be a little more complex than the simple directions given on your home page. How do you build each page? Can people purchase ad space on my personal website? Where do I place the ads? Is there a number to speak with a live person other than the email. It appears everyone has the same questions.
Comment by Hot atlanta — May 17, 2008 @ 3:05 am
To create a new page:
1) Click “New Page”
2) Drag and drop widgets from the sidebar on the right to add the content of your choice.
To place ads on your site:
1) Use the “Adsense” widget in the advertising folder
2) For any other advertising, copy the HTML embed code of the advertising service you are using and paste it into the HTML widget in SynthaSite.
SynthaSite does not offer telephonic support at this time. We do however offer free, prompt email support at support@synthasite.com as well as community support through our “Get Satisfaction” forum: http://getsatisfaction.com/SynthaSite
Please direct your questions to these channels to receive priority support. We want to help you but support related queries left on older blogposts might not always catch our attention as quickly.
Comment by Monique — May 27, 2008 @ 11:50 am